The plans, side by side
Billed once a year. Parts, refrigerant and repairs are never part of a plan. We quote them in writing before work starts.
A house or condo with one system.
A restaurant or shop with up to two refrigeration units.
A plan is a service agreement, not insurance. It is billed once a year. To cancel, call or text before your renewal date; we text a reminder 30 days ahead. The priority window depends on the day's schedule and is not a promised arrival time. Our labor is covered for 90 days after a repair; parts carry the maker's own terms. Parts, refrigerant and repairs are quoted separately, in writing.
Home plan
Each spring and fall visit covers these, and you keep the written report.
Setpoints, schedule and calibration.
Size, condition and where it sits.
Cleaned and checked for damage.
Looked at and photographed where we can reach it.
Pressures read against the maker's range.
Capacitor, contactor and connections measured.
Amp draw and bearings.
Cleared and tested.
Temperature split across the coil.
What we found and what to watch.
Kitchen plan
Each quarterly visit covers these for every unit on the plan.
Logged against the thermostat.
Seal, tear and heater function.
Frost, motor and blade condition.
Timer or control and heater tested.
Cleaned.
Motor and blade.
Pressures read against the maker's range.
Contactor, capacitor and connections.
Cleared and tested.
A report to keep for the inspector.
Questions
No. It is a service agreement: scheduled visits, a priority window and a labor discount with the terms written above. It does not pay for parts or repairs.
Call or text before your renewal date. We send a reminder 30 days ahead. We do not charge a cancellation fee.
Yes. The added-system and added-unit prices are on the table. The Kitchen plan covers two units for the base price.
On a day when the route is full, plan customers are scheduled before others. It is not a promised arrival time.
Tell us what you have: one system, or a walk-in and an ice machine. We will say which plan, if either, makes sense.