Send it to the shop
Call, text or write
Tell us what is failing. During staffed hours, Melody or Carlton calls you back.
- Monday – FridayToday
- 6 a.m. – 6 p.m.
- SaturdayToday
- 7 a.m. – 2 p.m.
- SundayToday
- Closed
After 6 p.m. and on Sundays, Carlton answers when he can. Plan kitchens are called back first.
Service area
Where the van goes
Henderson and the southeast side of the valley. Four people can only be in so many places in a day, so we keep to a short list.
Henderson
- Green Valley
- Anthem
- Cadence
- Whitney Ranch
- Black Mountain
- Sunridge
Southeast valley
- Coronado Ranch
- Mission Hills
- Gibson Springs
We do not work in Summerlin, North Las Vegas or Boulder City on a normal day. If you are outside the list, call: we will say yes or point you to a firm that goes there.
ZIP codes: 89002, 89011, 89012, 89014, 89015, 89044, 89052, 89074, 89119, 89120, 89121, 89122, 89123, 89139, 89141
Questions
Before you send it
Do you charge to come out?
We quote the visit fee when you call and again at the door. If you approve the repair, it is credited toward it.
What helps you the most?
The address, what is warm, how long, and a photo of the nameplate. Text it to the shop number.
When will someone call me back?
During staffed hours, usually the same morning or afternoon. After hours, by 7 a.m.