Carlton Abney
Owner and license holder
Quotes the larger jobs and answers after-hours calls when he can. Served in the Army before opening the shop.
The shop
A four-person shop in Henderson
Carlton Abney opened the shop after the Army. The crew is small on purpose.
Carlton learned cooling equipment keeping it running on bases, and moved to Henderson to work for himself. Analilia Cerda leads the kitchen work. Jomar Deluna runs the home calls. Melody Kavanaugh answers the phone. Because there are four of us, the person who quotes the job is the person who stands behind it.
Four people, one phone line
Quotes in writing before work
Plain hours, printed on every page
The crew
Who is on the phone and on the roof
Each of us is on the quote and the report, so you always know who to call back.
Analilia Cerda
Refrigeration lead
Walk-ins, reach-ins and ice machines. First call for any kitchen on a plan.
Jomar Deluna
Air conditioning technician
Home calls and tune-ups across Henderson and the southeast valley.
Melody Kavanaugh
Office and dispatch
Answers the shop phone, gives you a window and sends the written quote and report.
Habits
How we work
Three habits that do not change from house to kitchen.
Say it plainly
We tell you what failed, what it costs and what we cannot do.
Write it down
The quote comes before the repair. The report comes after.
Test before we leave
We run it until it holds, and show you the readings.
Talk to the shop
Call or send a message. A real person answers during staffed hours.